Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,520 Reviews)
Rating breakdown 49,520 reviews
5 Stars
36,113
4 Stars
6,001
3 Stars
2,804
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Depend on TurboTax every year
on April 5, 2026
Posted by: kdgl12345
from MA
Seamless, easy to use, use it every year, cost is not burdensome
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor Explanation
on April 5, 2026
Posted by: Patrick676
from Michigan
It was unclear what I was using leading to a misunderstanding of what package I was purchasing until the very end where I owed more money than expected.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT makes filing so easy!
on April 5, 2026
Posted by: RDM25
from IL
Love the guided tour through our life for 2025 !!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is way better than H&R Block
on April 5, 2026
Posted by: LeighTheLion
from Texas, TX
Very easy to file and submit Tax papers! Turbo Tax makes it very simple.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes Taxes Easy
on April 5, 2026
Posted by: Jeff3617
from NH
Product is great, easy to use, and provides great follow along tips. Highly recommend for anyone who wants a streamlined tax filing experience.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need work on tax document import.
on April 5, 2026
Posted by: IsaakPham
from Viriginia
Data import was not intuitive and inaccurate. Had to double check all import. Would have taken less time if I just manually inputted the data.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on April 5, 2026
Posted by: NOPENOT
from NC
GREAT EASY LOVE IT USE AGAIN ETC ETC ETC GREAT FINE EXCEPTIONAL
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done right!
on April 5, 2026
Posted by: DL327
from FL
Turbo Tax is easy to use and the tax expert was very knowledgeable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com