Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
very smart system.
on April 5, 2026
Posted by: ruthmy27
from nj
great application easy to use , well maintains and.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is great
on April 5, 2026
Posted by: Rusty Shackle Ford
from CA
I use it every year. Always dependable.Turbo Tax gets me the largest refunds I am entitled to.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is a bit difficult
on April 5, 2026
Posted by: Woman69
from los angeles, ca
Did not get any help like i was suppose to when I paid 145 dollars for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Took time to get used to TTax
on April 5, 2026
Posted by: Glenn11111
from MA
It was not as easy as last year... I had hoped more would be downloadable and less entry
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Appreciate Turbotax
on April 5, 2026
Posted by: Lisa D59
from CT
I preferred earlier versions where I can see the forms being used listed in the GUI display.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Separate logins needed for joint return!
on April 5, 2026
Posted by: BMilton
from TN
We need separate logins for each person filing a joint return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
all good but the bank charge at the end
on April 5, 2026
Posted by: sporteno
from Missouri
All good except the fact that I now have to pay $35 to get it directly deposited to my bank acct as I have done for years. The choice to save to a credit Karma account for free an charge a person's personal acct seems to be trying to expand credit Karma's business and penalizing someone who has been a customer of turbotax for years.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was fast and easy
on April 5, 2026
Posted by: SARA 16
from Oklahoma
it was great i really liked it i had so much fun using the great website on the internet
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com