Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,521 Reviews)
Rating breakdown 49,521 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,804
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
new TurboTax with AI feature is great addition
on April 5, 2026
Posted by: Anonymous
from ca
good interface, especially now I ca ask AI for any topic I want and it help me to review and direct to the correct form for review
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is my favorite
on April 5, 2026
Posted by: quiet bob
from Florida
I found TurboTax a little frustrating while getting in to use it the first time this year because of enhanced security features
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very smart system.
on April 5, 2026
Posted by: ruthmy27
from nj
great application easy to use , well maintains and.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is great
on April 5, 2026
Posted by: Rusty Shackle Ford
from CA
I use it every year. Always dependable.Turbo Tax gets me the largest refunds I am entitled to.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is a bit difficult
on April 5, 2026
Posted by: Woman69
from los angeles, ca
Did not get any help like i was suppose to when I paid 145 dollars for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Took time to get used to TTax
on April 5, 2026
Posted by: Glenn11111
from MA
It was not as easy as last year... I had hoped more would be downloadable and less entry
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Appreciate Turbotax
on April 5, 2026
Posted by: Lisa D59
from CT
I preferred earlier versions where I can see the forms being used listed in the GUI display.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Separate logins needed for joint return!
on April 5, 2026
Posted by: BMilton
from TN
We need separate logins for each person filing a joint return!
Written by a customer while visiting turbotax.intuit.com