Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TINA, there is no alternative
on April 5, 2026
Posted by: No alternative
from OR
Very unhappy you require Windows-11 for desktop. Unhappy your webpages will not scale to smaller screens. Extremely unhappy with your, for years that you do not support any of the major Linux distributions! That will always keep you from 5 stars.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fidelity import is broken
on April 5, 2026
Posted by: sandeep adimadhyam
from california
import from fidelity was broken. HSA related screen are not intuitive anymore, and it did not help that direct import from fidelity did not work and my upload was not recognized. Import from california credit union is also not provided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on April 5, 2026
Posted by: Dorakim
from CA
great couldn't have done without it! really really great 10 out of 10
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a true, user friendly tax filing aid
on April 5, 2026
Posted by: Fin26
from 51330 Pembridge Ct.
Led me to qualified, industry-tested tax saving benefits!
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience Using
on April 5, 2026
Posted by: Jr108
from FL
Very straight forward, simple, and easy to use. I will definitely recommend and use again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Ease
on April 5, 2026
Posted by: AliBkinz
from WI
Its always easy to use and I feel confident completing my taxes using TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way Too Many Upsells
on April 5, 2026
Posted by: TaxExpertGuy
from Colorado
The upselling is obnoxious and I may switch away from TurboTax in future years specifically because of these nearly-deceptive marketing strategies.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a sigh of relief!
on April 5, 2026
Posted by: Omar7781
from PA
Turbotax interface was extremely easy to use. thankyou so much for making everything comfortable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com