Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax Destop is a better program
on April 4, 2026
Posted by: EGF1
from MA
The program was not as extensive as the desktop. The desktop was easier to find answer to questions and did a better job of asking questions step by step. the online version was sluggish and repeated itself and circled around a lot.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is just so-so
on April 4, 2026
Posted by: howie222
from Wisconsin
There are many tasks, such as checking my portfolio, that the program insists I check 10+ times! Can we stop this excessive input?
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Previous Year Information Not Carried Over
on April 4, 2026
Posted by: user20242025
from WA
Feedback: I filed my taxes with TurboTax last year, but none of my prior information appears to be retained, and I’m being prompted to re-enter everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Turbo
on April 4, 2026
Posted by: Annajw83
from Alaska
It made it goo by fast and helped me with my small business expenses.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax via Fidelity is GREAT!
on April 4, 2026
Posted by: 3MTexas
from Texas
Easy and fast with lost of help. Able to download Financial Tax Forms into Turbo Tax which saved time and made it simple.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax walks you through step by step
on April 4, 2026
Posted by: Mikey_PA
from Pennsylvania
Easy learning curve, great interface. The online interface worked well.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on April 4, 2026
Posted by: Mingtax
from MA
It is very quick and the date can be saved very well.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good program
on April 4, 2026
Posted by: LLG12
from Michigan
In the past it was easy to see where to include estimated tax payments. This time I had to search for quite a while before I found it. I was basically done and realized I was never asked if I had paid estimated taxes. I'm not sure why it was so obscure. It would be helpful if it was a specific question for anyone who is a 1099 employed.
Everything else was great as usual!
Everything else was great as usual!
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com