Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBOTAX IS AWESOME
on April 4, 2026
Posted by: MCK48
from NC
IMPRESSED WITH PROCESS AND WILL CONTINUE TO USE TO USE INTUIT TURBOTAX
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is #1
on April 4, 2026
Posted by: lost0428
from california
very easy and help was fast when i needed it definatly will use again
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax, helpful and accurate
on April 4, 2026
Posted by: 2025S0G
from New Mexico
Since I started my small business Turbo Tax has been the most helpful with insuring I get the best return possible for my business, my family, and myself.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax needs improvements with understanding RMD
on April 4, 2026
Posted by: Auntienett
from IL.
Was confusing with the auto downloads for 1099R and 1099DIV etc. didn't always get what was needed and didn't know it was missing some important information.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo was decent.
on April 4, 2026
Posted by: Genoluvstaxes
from PA
The experience was easy and smooth. The guidance offee was clear and understandable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on April 4, 2026
Posted by: April spring
from Missouri
trying to help us appreciated, thank you for your efforts in this situation. help is on the orison.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Stop Asking Upgrade Questions
on April 4, 2026
Posted by: ricky ticky tembo
from California
Stop repeatedly asking me to upgrade and add-on. Just ask once.
You've done a nice job improving the experience. Thanks. Don't mess it up by asking so many stupid times.
You've done a nice job improving the experience. Thanks. Don't mess it up by asking so many stupid times.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Expensive AND software sucks.
on April 4, 2026
Posted by: IHatePayingTheG0v
from KY
Tax form from Koinly for crypto did not pickup the buy and sell dates. Had to enter this in MANUALLY for 226 transactions. They were clearly printed on the tax form, TurboTax should've picked those up, if not for buggy software. Will not be using TurboTax again. Also charged me $204 to file, ridiculous.
Written by a customer while visiting turbotax.intuit.com