Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Prices have gotten Egregious.
on April 3, 2026
Posted by: NotMadeOfMoneyBruh
from MO
The product is helpful. I have used this filing service since 2011. It is the pricing I have an issue with. It was only the CX rep's assistance and the service code which has me considering to continue using your product in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax NOT Awesome
on April 3, 2026
Posted by: Kate1598zx
from FL
could be better, upselling stuff at ever opportunity
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 4, 2026
Posted by: Smiley13s
from Georgia
It was okay I thought I was not going to be able to do it by myself but I did
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made life a little less stressful
on April 4, 2026
Posted by: MHAtx
from Texas
Going through Turbo Tax made the process less stressful when it came to first time filing of my crypto assets.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is all ill ever use
on April 4, 2026
Posted by: derrick1999
from indianapolis, in
absolutely amazing, and very user friendly. made filing extremely easy and not stressful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ridiculous!!!
on April 4, 2026
Posted by: matt_rat
from ohio
I find it highly ridiculous that I had to pay a $35 fee for federal jus bc i wanted my return to go to my savings account instead of their money card. Then with the way its set up i had to pay another $35 fee for state for the same thing. Having to pay the over priced $35 was bad enough but having to do it twice is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT review
on April 4, 2026
Posted by: TT LB
from OH
all good. each year i'm a little confused how to make sure i put in tax exempt state interest. but i figured it out.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 4, 2026
Posted by: garibear
from Utah
It was great to walk you through the process of your tax return.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com