Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,522 Reviews)
Open Ratings Snapshot
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great Product
on April 3, 2026
Posted by: Turbotogo
from New Jersey
Great product, I use it every year and have been for over 20 years.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamApril 3, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Fairly intuitive
on April 3, 2026
Posted by: CoolDan007
from Houston, TX
Good experience over all kinda similar to past year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamApril 3, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax Works?!
on April 3, 2026
Posted by: BLAKX
from Texas
I wish TurboTax still worked with older Windows operating systems for those folks who have not yet migrated to the newer versions.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamApril 3, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
LOUSY
on April 3, 2026
Posted by: JOHNNYTOLEDO
from OHIO
UNABLE TO SAVE OR PRINT RETURNS OR SAVE AS PDF FILE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Online vs Desktop
on April 3, 2026
Posted by: GE65572
from California
Needs some work on K-1's form 1065 had an issue with schedule E link
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamApril 3, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great for DIYers
on April 3, 2026
Posted by: Azimuth223
from IA
TurboTax is helpful for the DIYer who wants to do this on their own.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax need for Windows 11
on April 3, 2026
Posted by: Danien
from Calif
I was frustrated that I needed Windows 11 to file my taxes
Response from turbotax.intuit.comBy TurboTax Care TeamApril 3, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you TurboTax
on April 3, 2026
Posted by: TaxTime49
from Texas
For such a complicated process Turbo Tax simplifies this process with their intuitive software.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamApril 3, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
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