Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Ease of use
on April 3, 2026
Posted by: Geddy501
from Puyallup, WA
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Highly Recommended. AAAAAAAAAAAAAAAAAAAAAAAAA+++
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Had a hard time filling
on April 3, 2026
Posted by: MarRey 21
from TX
It was very time consuming and very expensive to think I did all the work but still pay a very high price. No discount for using it all this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is Awesome
on April 3, 2026
Posted by: loloy41
from Calirornia
This is my first experience in not having filed my Income this way. I'll be to do it easier next time if they don't change the system,
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience with Turbo Tax :)
on April 3, 2026
Posted by: SP9876
from Arizona
Turbo Tax walked me through every step. Anything that is confusing has a "what is this" button that defines the term next to it. It's clear and straightforward.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Transision from desktop version OK
on April 3, 2026
Posted by: Turbo4RJS
from Massachusetts
Some difficulty finding sections of the Tax form, and saving return in PDF while working a little difficult.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is convenient
on April 3, 2026
Posted by: JonJTurbotaxer1234
from New Jersey
Thank you for your help in completing this return. The service was smooth, minus having to remove one item at the dn.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax20260403
on April 3, 2026
Posted by: TT2025Return
from New Jersey
Process was pretty simple, but would have preferred advanced notice of Windows 11 requirement for the product I paid for to download. I ended up having to manually input more information than in previous years with Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 3, 2026
Posted by: LLLee7
from Oregon
It was very easy to use. Very helpful when I did have a question. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com