Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on April 3, 2026
Posted by: rdmsteacher
from California
Always an easy way of doing an unpleasant task Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
In General, Extremely Good
on April 3, 2026
Posted by: Schehera
from Louisiana
The online version doesn't always clearly delineate what part of the return is triggering the review. Otherwise, extremely comprehensive and useful tool!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Goid
on April 3, 2026
Posted by: Lizard4201
from Indiana
Great job great job great job great job awesome cool
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's good. Only one complaint.
on April 3, 2026
Posted by: Stalter
from Rockford, IL
It was easy. I've been using it for years, and this year was the easiest. I wish I could view the return as I worked, though, instead of only during the filing process.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on April 3, 2026
Posted by: Shef Shaun
from North Carolina
I always feel confident when using TurboTax when preparing my taxes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great every year
on April 3, 2026
Posted by: Satisfied customer 32578
from florida
I've been using Turbo Tax for years. Always satisfied.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on April 3, 2026
Posted by: Eagle 3572000
from Florida
Different than previous versions and takes a bit longer to complete Still good direction on how to fill in information Do recomment
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horiable
on April 3, 2026
Posted by: SCAMS1
from AL
Will NOT be using turbo tax again. From the start i picked the option of doing my taxes myself. i did NOT ask for assistance or pro. Yet at the end i was made to pay for pro. Turbo tax is a scam and a rip off. Never again
Written by a customer while visiting turbotax.intuit.com