Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
DO NOT LIKE ONLINE VERSION
on April 2, 2026
Posted by: Yanch
from Missouri, MO
i do not like using the online version. i have used the desktop version for years. I do not appreciate the fact that turbotax will not update their software to work on current (older) Microsoft OS. I DO NOT CARE ABOUT AI FEATURES !!! i believe that is why Microsoft is forcing new hardware for the new Office to run. TURBOX should be OS AGNOSTIC !!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on April 2, 2026
Posted by: Duster340
from Tn
good no problems working through the program thanks
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice its really good
on April 2, 2026
Posted by: Anonymous
from Texas
good its really great website, I really enjoyed, easy to work
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Year Back Using Turbo Tax and Experience A+
on April 2, 2026
Posted by: DanTheMan333
from GA
Easy interface to navigate and return to where you left off.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 2, 2026
Posted by: Missouri Girl
from Missouri
This is my 4th year with Turbo Tax. I love how simple it is. The help links are simple to use also.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 3, 2026
Posted by: ipse
from California
Easy to use, navigates smoothly, good suggestions.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as easy as it should have been
on April 3, 2026
Posted by: Kim77777
from Texas
I only needed to file a Federal return but it took me hours. All I needed to do was enter a 1099 NEC but could not find where to enter the information. Then on the review I entered wrong information for a car I no longer have and was completely unable to correct it. I am a bit flustered at 1:15 AM and just now finished sending out the return.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GO TURBOTAX!!! BEST EVER!!!
on April 2, 2026
Posted by: Jahfree
from Seaside, OR
TT is so good!!! thanks for the great deal and super amazing service!! recommend to all
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com