Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Expensive
on April 2, 2026
Posted by: User404
from OR
Support is good but cost is too high. I recommend going some where else to do taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on April 2, 2026
Posted by: Jim1125A
from Michigan
Problem with the updates had to enter information twice.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Comprehensive and easy to use
on April 2, 2026
Posted by: Greeta186
from Ohio
I have been using TurboTax for several years. They have made filing a lot eaasie
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is good
on April 2, 2026
Posted by: Fayosola
from TX
Product's features are great and would definitely use it again
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 2, 2026
Posted by: Johnny5335
from Wisconsin
I've been using TurboTax for years and love it. Very easy and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 2, 2026
Posted by: Malarky6217
from Arizona
Easy and I found it simple to follow. Thank you for your help
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on April 2, 2026
Posted by: phei
from Indiana
need to be aprove for my tax 2025 it please help to succesfull?
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Navigation quality has slipped
on April 2, 2026
Posted by: eknh
from NH
It used to be easier to backtrack & review a previous section, without having to go back through each question again.
Written by a customer while visiting turbotax.intuit.com