Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy. Better than when i worked with CPA
on April 2, 2026
Posted by: MisterPoss
from New Hampshire
I have never filed my taxes on my own and I found it better than the experience with any CPA I have ever worked with. TurboTax gave me recommendations to help me save.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HORRIBLE INTERFACE AND SERVICE
on April 2, 2026
Posted by: COMPLETE WASTE OF TIME
from VA
SAVE YOURSELF TIME, AGGRAVATION, AND MONEY AND HAVE A CPA FILE YOUR TAXES. TurboTax has a horrible interface and service while making the whole process frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Depreciation
on April 2, 2026
Posted by: Jeremylandes
from WA
Felt like they helped me establish depreciation schedule for our rental property in a good way
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best for Accuracy and Speed!
on April 2, 2026
Posted by: RajAty
from CA
Simple, Elegant, Accurate and Fast tax filing is only possible with Turbotax. Has been using this product for several years so can assure to new users that they won't be disappointed with Turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Good but watch out
on April 2, 2026
Posted by: GMan12362
from Utah
It was great until it automatically upgraded my account to try and get me to spend extra for services I did not use nor want
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing!!
on April 2, 2026
Posted by: Benderbl23
from Indiana
Geraldine was fantastic to work with, very thorough and very professional.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax took 4 hours to fill out
on April 2, 2026
Posted by: Frythecomputerguy
from 1201 N Waldron Rd
Too many add ons.. You advertise a small price, but you add on over $100 before you can transmit. Very deceptive, will probably go with taxslayer or tax act next year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a tremendous help to file your taxes
on April 2, 2026
Posted by: Falcinput
from North Carolina
We have been using Turbo Tax for many years. This is our preferred method to file our taxes as it is easy to use, accurate, and fast. Instructions for new changes for the new year are clear and easy to complete.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com