Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,522 Reviews)
Rating breakdown 49,522 reviews
5 Stars
36,113
4 Stars
6,002
3 Stars
2,805
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Its great, but expensive.
on April 1, 2026
Posted by: ASP16
from Illinois
Nice product, it was good. I used it for my son and wife (and me).
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing Easy
on April 1, 2026
Posted by: Angie 36
from Michigan
Turbo Tax makes is easy to file your own returns. Helps you along the way if you have any issues.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on April 1, 2026
Posted by: growie
from pennsylvania
I have been using for years, have never had an issue
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is preferable to me
on April 1, 2026
Posted by: MercyE
from New Mexico
I do enter my tax data in three different tax softwares and turbotax seem to beat the other two by simplicity, accuracy and compatibility.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy as ABC
on April 1, 2026
Posted by: cfweegrg
from st louis MO
very easy to use and able to save progress along the way
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but had one problem
on April 1, 2026
Posted by: MateyMike
from Texas, TX
It was fairly easy except for the fact that it was difficult to enter an estimated tax payment I made. The online help gave me an incorrect answer (asked me to select an item in a scroll down that wasn't there). I called th Intuit help line and Susan was able to get me to the right place, but it should be easier to find and I shouldn't have to call. You need to fix your online help on this item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Highly User Friendly
on April 1, 2026
Posted by: Ketone
from NC
Turbotax is very user friendly and provides extra details you would otherwise have to research yourself. Would highly recommend sticking with turbotax if you have filed with them prior.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why would you pay an accountant?
on April 1, 2026
Posted by: RacingPepper
from Indiana
I love being able to do my own tax and save money!
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for sharing! We’re glad you found our service to be a cost-effective solution for your taxes. We’ll keep focusing on delivering that same great value every time you file.
Written by a customer while visiting turbotax.intuit.com