Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is a snake
on May 25, 2026
Posted by: Kate988
from OR
Turbo tax is sneaky and manipulative, leading you to share data and preventing opt outs. The interface forces choices on you that you don't want to make.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on May 24, 2026
Posted by: MF007
from AZ
Had issues with refiling due to an error on our end. Very helpful navigating me to the correct area.
Response from turbotax.intuit.comBy TurboTax Care Team, May 25, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was easy to use.
on May 23, 2026
Posted by: MTJBWT
from Louisiana
It was an excellent experience and will use it again.
Response from turbotax.intuit.comBy TurboTax Care Team, May 24, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
swing and a miss
on May 18, 2026
Posted by: GBragan
from MA
Not nearly as efficient or intuitive as the previous version (2024) not to mention more expensive> should be much simpler especially for a simplified return. Will seriously consider a different product for next filing, This was not an upgrade or an improvement by any stretch of the imagination.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10
on May 18, 2026
Posted by: Tax 2025is
from Texas
Great experience as always! Thank you. 10/10 Perfect
Response from turbotax.intuit.comBy TurboTax Care Team, May 18, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!!
on May 17, 2026
Posted by: KeithGM
from Florida
Britani, my tax expert was super helpful and made the experience even smoother and better.
Thank you so much!
Thank you so much!
Response from turbotax.intuit.comBy TurboTax Care Team, May 20, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AWESOME
on May 17, 2026
Posted by: RORO2926
from TEXAS
Experience was great. Would recommend to all of my friends and family.
Response from turbotax.intuit.comBy TurboTax Care Team, May 17, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not a great experience
on May 15, 2026
Posted by: fbei6389
from Louisiana
Feel like a scam how they keep uncharging you for everything.
Written by a customer while visiting turbotax.intuit.com