Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,524 Reviews)
Rating breakdown 49,524 reviews
5 Stars
36,114
4 Stars
6,002
3 Stars
2,805
2 Stars
1,786
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Its fine
on March 31, 2026
Posted by: RequiredReally
from Indiana
The pricing feels like it continues to increase. There's still a lot of things you have to figure out yourself. The structure of the upsells and consent to allow them to use data is still frustrating. But its better than doing it yourself. And not starting from scratch every year saves time and catches things you may forget about.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax software is easy to use
on March 31, 2026
Posted by: Manny2026
from New Jersey
Turbo is easy and compatible for use and can make the user tax preparer to be tax professional
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbotax
on March 31, 2026
Posted by: Anonymous
from Oregon
Great I really like Turbotax. It's accurate and reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 31, 2026
Posted by: Anonymous
from CA
Amazing experience, so easy to file taxes and product gets better each year!
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on March 31, 2026
Posted by: AngiePangie7
from New York
Always a supportive and nice to navigate experience
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easier to use
on March 31, 2026
Posted by: Greatday673
from Ohio
I thought Turbo Tax was a little easier to use this year. I appreciate it because I wait quite a while before I file. It was easy to gather all the information needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax
on March 31, 2026
Posted by: Patrickjb53
from cal
TurboTax was harder this year. It would not import my previous years tax information. I've used TT many times in the past and never had this problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty straight forward - stocks were confusing
on March 31, 2026
Posted by: Lisa Lili Liza
from 17 Briggs Street
Stocks were somewhat confusing and took a while to figure out. The rest was pretty straight forward.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com