Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,544 Reviews)
Open Ratings Snapshot
Rating breakdown 49,544 reviews
5 Stars
36,120
4 Stars
6,004
3 Stars
2,808
2 Stars
1,790
1 Star
2,822
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Turbo Tax
on March 31, 2026
Posted by: Adventure girl
from California
Purchase the Desk top version but was forced to use the on-line version. Do not have windows 11.
Could not print our forms or review the forms before we filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not as good as prior years
on March 31, 2026
Posted by: Dstorey1
from Utah
It seems too Flashy. Just let me plug in the data.
In the past with one program, I was able to file my daughter's return on the same account.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
some very convenient features
on March 31, 2026
Posted by: DeQueen73
from AR
There were a few confusing things about the purchase and what I got, however, the program itself went pretty smoothly. I could scan a QR code, take a photo of the tax item page and it loaded almost every bit of info seamlessly. It was much better than needing to input everything. Also. the new tax laws helped streamline things and our taxes went down considerably.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I like the new UI. A lot more User Friendly
on March 31, 2026
Posted by: NoNickName1029
from Arizona
Easy to use Easy to use Easy to use Easy to use Easy to use
Response from turbotax.intuit.comBy TurboTax Care TeamApril 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Keeps everything on file
on March 31, 2026
Posted by: km9408
from Texas
I like having to not have to enter all of my information every year.
Response from turbotax.intuit.comBy TurboTax Care TeamApril 8, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax is my tax prep and file go to.
on March 31, 2026
Posted by: Kinnickulon
from Oregon
It can get a bit loopy, but overall it's the simplest and cheapest way to electronically do your taxes. I've used TurboTax for years and it has always been safe and reliable.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
turbotax is insane
on March 31, 2026
Posted by: gtragez
from Massachusetts
price has gotten out of control. will be researching other tax services for next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Tax return getting rejected without soulutions
on March 31, 2026
Posted by: MVV88
from Oakland, CA
I keep getting rejected and it's not really showing me how to fix it since there's nothing else to fix.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
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