Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
some very convenient features
on March 31, 2026
Posted by: DeQueen73
from AR
There were a few confusing things about the purchase and what I got, however, the program itself went pretty smoothly. I could scan a QR code, take a photo of the tax item page and it loaded almost every bit of info seamlessly. It was much better than needing to input everything. Also. the new tax laws helped streamline things and our taxes went down considerably.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like the new UI. A lot more User Friendly
on March 31, 2026
Posted by: NoNickName1029
from Arizona
Easy to use Easy to use Easy to use Easy to use Easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps everything on file
on March 31, 2026
Posted by: km9408
from Texas
I like having to not have to enter all of my information every year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is my tax prep and file go to.
on March 31, 2026
Posted by: Kinnickulon
from Oregon
It can get a bit loopy, but overall it's the simplest and cheapest way to electronically do your taxes. I've used TurboTax for years and it has always been safe and reliable.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is insane
on March 31, 2026
Posted by: gtragez
from Massachusetts
price has gotten out of control. will be researching other tax services for next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tax return getting rejected without soulutions
on March 31, 2026
Posted by: MVV88
from Oakland, CA
I keep getting rejected and it's not really showing me how to fix it since there's nothing else to fix.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
sure
on March 31, 2026
Posted by: yaiguess
from wisconsin
caught us off guard with not being able to file for free online anymore. Everything else worked as expected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
LABOR INTENSIVE
on March 31, 2026
Posted by: DARNELL2
from WASHINGTON
WE DID IT BY DYI ONLY. WE WERE FRUSTRATED BECAUSE WE BOUGHT THE DESKTOP VERSION AND COULDN'T GET IT TO WORK AND WOUND UP WITH GOING ONLINE. THE ONLINE WAS SO DIFFERENT FROM PRIOR YEARS AND WE FOUND IT AWKWARD TO MOVE BACK AND FORTH TO LOOK AT WHAT WE PUT IN THE TOOL WITHOUT HAVING TO CLICK ALL THE WAY. RATHER STUPID! WE SHOULD BE ABLE TO IMMEDIATELY SELECT THE CATEGORY WITHOUT ALL THE CLICKING AND SELECTING ALL OVER.
Written by a customer while visiting turbotax.intuit.com