Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS THE WAY TO GO
on March 31, 2026
Posted by: Anonymous
from LUFKIN TEXAS
VERY EASY TO USE. DETAILED INFORMATION VERY HELPFUL
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good tool, but too expensive
on March 31, 2026
Posted by: GreggS1
from Pennsylvania
Experiance was fine. Able to file correctly to the best of my knowledge. Support information for most of the selections is helpful. Only complaint is it's too expensive, and I will look for a cheaper product next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT just became like all other greedy companies
on March 31, 2026
Posted by: kllik
from tx
While I have been using TT for years, I find that even though I may not use a lot of the certain sections with this form, I am required to use it and I find that paying 125.00 on top of a convenience fee to be quite a bit of money that TT makes. On top of this you continue to suggest pro and max over and over again. I now feel that I need to look elsewhere or just file my own taxes. This company just became like every other company in this world, its all about making more money and getting everything you can out of the consumer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful and easy!
on March 31, 2026
Posted by: CourtneyG22
from Texas
First time using it, and I will use it again! I like the walkthrough and AI features that guided me along the way to get the most tax breaks possible.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Sucks, but I can't escape
on March 31, 2026
Posted by: adam166
from Rochester, NY
So expensive. $60 for a state!?
Got my state taxes WRONG.
I had to manually review forms to find the error.
Filled with anti-user patterns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could have been better!
on March 31, 2026
Posted by: SMCTaxPayer
from Virginia
1) There were too many screens trying to get you to purchase additional services. 2) There were confusing screens complicating the process to pick whether to file electronically or to print and mail the state paperwork.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on March 31, 2026
Posted by: Adventure girl
from California
Purchase the Desk top version but was forced to use the on-line version. Do not have windows 11.
Could not print our forms or review the forms before we filed.
Could not print our forms or review the forms before we filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as prior years
on March 31, 2026
Posted by: Dstorey1
from Utah
It seems too Flashy. Just let me plug in the data.
In the past with one program, I was able to file my daughter's return on the same account.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com