Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,544 Reviews)
Rating breakdown 49,544 reviews
5 Stars
36,120
4 Stars
6,004
3 Stars
2,808
2 Stars
1,790
1 Star
2,822
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax is online is not worth using.
on March 31, 2026
Posted by: bn0118
from Florida
I prefer using the desktop version of Turbo Tax. I do not like the fact that I cannot look at my documents a I complete the return. You should make this available as a resource. Also, please bring back It's Deductable it was much easier to use than what's available online. I would be will to pay a fee for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always smooth and easy!
on March 31, 2026
Posted by: trav14
from Michigan
Always intuitive to use and informative throughout the experience!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy with TurboTax
on March 31, 2026
Posted by: Happy_Customer7
from Iowa
Great product. Very simple to use. Highly recommend.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on March 31, 2026
Posted by: None 6786
from MIchigan
It started out a little rocky as it is different from what I am used to on the desktop, but all in all the experience was satisfactory. I felt that the explanations on the desktop version (e.g., standard deduction vs. itemization were a little easier to access and understand. I'm nervous how things will go next year if I end up getting a new desktop and can go back to that version. I am also unclear how to get a copy of my return, but I did save it when it asked for me to review.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always reliable, informative and "smooth."
on March 31, 2026
Posted by: fdlr
from FL
It is consistent and reliable. Exactly what you need when filing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 31, 2026
Posted by: JiveJr
from CA
Thorough and easy to use considering I am not a Tax Accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 31, 2026
Posted by: SR1437
from Florida, FL
Easy, quick, just had to upload everything and submit. Took less than an hour and the AI was helpful.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 31, 2026
Posted by: Harley Bleu
from TN
Great service. Easy to follow and complete
Thank you
Written by a customer while visiting turbotax.intuit.com