Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,550 Reviews)
Rating breakdown 49,550 reviews
5 Stars
36,123
4 Stars
6,004
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Almost Perfect
on March 31, 2026
Posted by: mstroven
from SC
Overall easy to use. Had a problem this year and couldn't import my data from Fidelity. Worked fine for Schwab.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It is Okay
on March 31, 2026
Posted by: dowhi
from NC
It got the job done, although I thought the cost was a little high.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on March 31, 2026
Posted by: SGlov
from North Meadows, 1209 The Meadows Pkwy
Easy to understand and to use. Useful resources to explain sections.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another successful year using Turbo Tax
on March 31, 2026
Posted by: D and M 79
from North Carolina
I have been using Turbo Tax for many years. The app was a little different this year but it was just as thorough and I feel confident in the results. Federal and State.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax very helpful
on March 31, 2026
Posted by: Lee VB
from Indiana
I like the whole process. Our taxes are relatively simple and Turbo Tax makes it fairly east to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i hate it
on March 31, 2026
Posted by: noneya12345678
from SC
i hate that i use this tool. i will file a paper return in the future when i have time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 31, 2026
Posted by: Kaecar
from Nc
Feel like TurboTax helps overall with deduction and retirement funds most.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It took me 5.5 hours with an estimate of 1.5 hours
on March 31, 2026
Posted by: twosider
from Texas
I wish you would have told me to use the summary method instead of having me import my brokerage accounts. I spent five hours and couldn't complete my NY non-resident form. It needs a lot of help for people that have NY withholdings from a prior year but didn't work in NY for the entire tax year. "Taxpayer is a resident of Texas and worked exclusively from a primary employer office located in Plano, Texas. No work was performed within New York State during 2025. NY State wages were reported in Box 16 of the W-2 in error due to automated payroll estimations. This return is being filed to claim a full refund of taxes withheld in error."
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com