Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,550 Reviews)
Rating breakdown 49,550 reviews
5 Stars
36,123
4 Stars
6,004
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax user for 15 years
on March 31, 2026
Posted by: kparn
from California
Turbo Tax seems to get more difficult every year. You used to populate previous year info--interest income, rental expenses, etc. It was really helpful. It was a plus this year that I didn't have to pay extra to file my state tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Online version is not awsome.
on March 31, 2026
Posted by: Rod_
from or
I sucks that I am not able to see the forms before the taxes are filed. I think there may be some errors, but if I can't see the forms, I can't see the errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was super good, awesome
on March 31, 2026
Posted by: vjtwin
from Illinois
TURBO TAX WAS GREAT SUPER SUPPORTED............................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
New version not as user-friendly as last year's
on March 31, 2026
Posted by: PNVS
from IL
The product changed in format this year. That took a while to understand. Last year's version was easier to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is smart and friendly
on March 31, 2026
Posted by: wallyt00
from Illinois
The interface is easy to use and the features such as searching on subjects, topics and forms is helpful,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big Rigg for Turbo Tax
on March 31, 2026
Posted by: Big Rigg 60
from North Carolina
Great experience- easy to use and always accurate!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Overall ok - a bit painful for the first time
on March 31, 2026
Posted by: SandraCH
from Georgia
Somewhat easy to use. The income section for seniors wasn't always that straight forward and the Help window never generated for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden fees
on March 31, 2026
Posted by: ivaniscool23
from NY
The product is fine. Too many hidden fees. Will not be returning next year.
Written by a customer while visiting turbotax.intuit.com