Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on March 31, 2026
Posted by: Frank129
from IL
We Use it every year
Will continue using it and will recommend it to my family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product
on March 31, 2026
Posted by: Raghuu
from PA
product is good and easy to file tax. In case of tax due situation, It will be better to highlight the reason for the due, that will help to address the situation in future. Also, it will be economical if the fees are lowered.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It works, but its painful.
on March 31, 2026
Posted by: RoyWF
from Wisconsin
It was difficult to find where to enter estimated taxes, especially state. It is incredible to me that this is not an automatic question.
The same questions are asked over and over again for no reason.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs improvement
on March 31, 2026
Posted by: HunterHam
from PA
Importing my W-2 from ADP didn't work at all, and every year I import my Robinhood forms I always have to correct the 1099-MISC/DIV/INT or classify any rewards received from them. It's stressful and annoying. Idk why it's been unable to automatically process and classify these since at least tax year 2021 (the tax year I started using Robinhood).
Charging this much for services that don't fully function every year is false advertising and costly to me. I never hit the estimated time to file because of this. It always takes about 3 hours instead of 1.5hrs. I can't wait for a free government provided alternative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Services
on March 31, 2026
Posted by: Kris1719
from Florida
I had another year of great experience with TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is helpful
on March 31, 2026
Posted by: Petemason
from Iowa
Turbo tax is ok but not user friendly. It took too long to get it finished.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax user for 15 years
on March 31, 2026
Posted by: kparn
from California
Turbo Tax seems to get more difficult every year. You used to populate previous year info--interest income, rental expenses, etc. It was really helpful. It was a plus this year that I didn't have to pay extra to file my state tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Online version is not awsome.
on March 31, 2026
Posted by: Rod_
from or
I sucks that I am not able to see the forms before the taxes are filed. I think there may be some errors, but if I can't see the forms, I can't see the errors.
Written by a customer while visiting turbotax.intuit.com