Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,551 Reviews)
Rating breakdown 49,551 reviews
5 Stars
36,123
4 Stars
6,005
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax appears to be an easy tool to use
on March 31, 2026
Posted by: W2026
from IL
Overall, it was straightforward and easy. However, the income questions were originally divided between myself and my wife, which was good. When it came to Social Security income, it asked if "you" (interpreted as me) had any SS income. I stated No and it terminated that section, skipping my wife. It was a minor nuisance to get that added back in.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax online big disappointment
on March 31, 2026
Posted by: toslowproduct
from AZ
Online experience terrible slow and complicated.
Advertised transfer from previous years filing not working, never been a problem before with the desk top version.
Wasted hours and hours typing all info from scratch.
next tax season have to evaluate witch way to proceed.
Advertised transfer from previous years filing not working, never been a problem before with the desk top version.
Wasted hours and hours typing all info from scratch.
next tax season have to evaluate witch way to proceed.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A breeze
on March 31, 2026
Posted by: EDP911
from FL
Satisfaction blooms with TurboTax's ease,
Filing taxes becomes a breeze,
Guided steps, no need to fear,
Maximize refunds, joy is near!
Filing taxes becomes a breeze,
Guided steps, no need to fear,
Maximize refunds, joy is near!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I really love TurboTax
on March 31, 2026
Posted by: Toonron
from California
I have been using TurboTax for years and always been extremely happy with the product.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
preety good
on March 31, 2026
Posted by: gjs moneey
from ct
good job ok .................................
more
more
more
more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience
on March 31, 2026
Posted by: Rutu97
from Massachusetts
Overnall, it was good experience but could be more user friendly.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax did the job!
on March 31, 2026
Posted by: RON Ms REVIEW
from Ohio
We used TurboTax for the first time this year for tax year 2025. It does seem straight forward and the information was more complete that our former package.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hate the changes
on March 31, 2026
Posted by: ko131313
from Nevada
I love the easy of using Turbotax online, but I hate how you changed the charitable deductions. It was so much easier last year.
Written by a customer while visiting turbotax.intuit.com