Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,551 Reviews)
Rating breakdown 49,551 reviews
5 Stars
36,123
4 Stars
6,005
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS EASY
on March 31, 2026
Posted by: CHRIS DANCE
from CALIFORNIA
YES HELPFUL - ACCURATE, EASY TO
USE AS A FEATURE, THE SUPPORT WAS NICE,
USE AS A FEATURE, THE SUPPORT WAS NICE,
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Exceeds Expectations!
on March 31, 2026
Posted by: PMo2024
from Texas
Great service, very easy to follow the step-by-step instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too much hard sell
on March 31, 2026
Posted by: BP Review
from OH
The upselling is intrusive and annoying. This year I seriously contemplated not bothering with Turbotax. They make it very difficult and obscure to decline premium add-ons. It is also difficult to find features that are not completed during the dialog. I had a hard time entering estimated tax paid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 31, 2026
Posted by: MRama
from CA
Support staff knowledgeble and helpfull. Product features are easy once you get used to it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 31, 2026
Posted by: JBH202627
from Arkansas
TurboTax is always a very helpful tool in filing my taxes. I plan on using it again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on March 31, 2026
Posted by: Kia cat
from NC
helpful and easy flowing made doing taxes not as painful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Went well!!
on March 31, 2026
Posted by: rwb001
from MT
Everything went as expected. Not tech saavy but it guided me well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax isn't what it used to be
on March 31, 2026
Posted by: Anonymous
from CA
Difficult to get clear information, difficult to edit. It gets worse every year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com