Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,552 Reviews)
Rating breakdown 49,552 reviews
5 Stars
36,124
4 Stars
6,005
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is great and helpful
on March 31, 2026
Posted by: Ty137
from Idaho
Taxes are confusing and for the most part Turbo Tax did a great job but occasionally had to research further on my own to get an answer for a specific topic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Online Version
on March 31, 2026
Posted by: Par5611
from Wisconsin
If filing electronically, I couldn't print copies to review before filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Your long-time customer
on March 31, 2026
Posted by: Rickyb123
from New York
Use it every year, never think to use anything else. Pricey at times, but worth the ease of access and support. Thanks y'all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
My opinion
on March 31, 2026
Posted by: Momma Cat 2036
from Ohio
I helped me to release some inner computer language. I don't think this product is as good as past versions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
na
on March 31, 2026
Posted by: whatever 2222222
from In
Been using Turbo Tax for many years. Happy with., Will use next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
way too hard to understand and use
on March 31, 2026
Posted by: Frankzz
from CO
I do not like it at all. explanation of what goes into each box is bad
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best!
on March 31, 2026
Posted by: feagin95
from south carolina
turbotax is the best, they make it so easy and hassle free!!! thank you turbotax!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and easy to use!
on March 31, 2026
Posted by: Mila Mimi
from AR
Turbo Tax walked me through every step along the way. It gave me assurance and confidence in doing my own taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com