Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,552 Reviews)
Open Ratings Snapshot
Rating breakdown 49,552 reviews
5 Stars
36,124
4 Stars
6,005
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
It is scam
on March 31, 2026
Posted by: Watchout7
from California
I was charged for premium plan even though I opted out of it. I will not recommend anyone. I will go and use the government software from next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT
on March 31, 2026
Posted by: jmabustamante
from NEW YORK
awesome experience on your software. Latest software is wonderful
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on March 31, 2026
Posted by: wobowa
from ohio
it was great using turbo tax,it was easy and simple,my favorite part was the import
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbotax quick, easy, and accurate
on March 31, 2026
Posted by: Hubs2
from Georgia
Turbotax online was easy to use. Features such as importing all tax documents was quick and accurate. The interface was easy to use and there were additional descriptions or help if needed. Its only con was the price.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
NICE AND EASY
on March 31, 2026
Posted by: LUIS2773
from FLORIDA
GOOD AND EASY AND VERY EXPLICITO CON TODO MUY FACIL DE USAR
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax Sucks
on March 31, 2026
Posted by: DBCooper3200
from IN
Service price was too expensive. Deduction price changed at check out. Interface hides features.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
done
on March 31, 2026
Posted by: toad17
from VA
2025 Took much longer and more info than previous but am guessing some/all of that is tax-fraud related
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good experience
on March 31, 2026
Posted by: Kevin_64973131
from CA
The only thing i saw that didn't work, was the state and federal review print outs. There was an error
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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