Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Will use TurboTax every year!
on March 31, 2026
Posted by: Anonymous
from California
I love the explanations and support! The platform makes taxes quick and easy, will be a return customer time and time again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works Good
on March 31, 2026
Posted by: Leon 75
from Texas
My experience was great. I did not engage with a Turbo Tax person
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tax software
on March 31, 2026
Posted by: Bigcat4423
from Maryland
This about the 10th year in a row that I have use this tax software. It's been great every year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could be better
on March 31, 2026
Posted by: TRP7
from Nebraska
Was hard to go back and see everything I would’ve liked to at end checked all my w-2 but it didn’t let me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unneeded add ons
on March 31, 2026
Posted by: Drew123213
from Idaho
Had to pay 137$ just to click a button regarding dividens.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 31, 2026
Posted by: Jake7865
from NY
Very straight forward and easy to use! The step by step process was great, definitely using the services again!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It is scam
on March 31, 2026
Posted by: Watchout7
from California
I was charged for premium plan even though I opted out of it. I will not recommend anyone. I will go and use the government software from next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 31, 2026
Posted by: jmabustamante
from NEW YORK
awesome experience on your software. Latest software is wonderful
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com