Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
excellent
on March 31, 2026
Posted by: River rats
from New Jersey
THIS YEAR COMPLETING AND FILING WAS THE VERY SIMPLE AND COMPLETE.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
lack of windows support
on March 31, 2026
Posted by: no one in particual
from NE
More that little disappointment with Incomplete Windows support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IRS All Over Again
on March 31, 2026
Posted by: juslookn4
from Fl
Live support feature saved my potatoes! fellow took over my computer and fixed my return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax review
on March 31, 2026
Posted by: dumb and dumber2
from Wisconsin
good enough with tips etc. etc. etc. etc. etc.etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go to App
on March 31, 2026
Posted by: GregShar54
from Ohio
Sequence is slightly different than before. I like the last year's entry list to direct me to appropriate entry places (last several years) that didn't appear until the very end this year.
Similarly, seeing, saving and reviewing the proposed tax forms to be filed was much later and I liked last year's earlier review better.
Similarly, seeing, saving and reviewing the proposed tax forms to be filed was much later and I liked last year's earlier review better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Online was much easier
on March 31, 2026
Posted by: benzob
from colorado
Switched to online version. Much easier than the desktop product
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive. Stop lobbying.
on March 31, 2026
Posted by: NotAChance123
from MD
Needlessly confusing. You ask for so much information, but barely anything is actually needed to do your taxes. What a waste of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax was confusing and felt inaccurate
on March 31, 2026
Posted by: AverageJoe123Tn
from Tn
Was incorrect in recommendations in filing and the user interface was very challenging in places. For example for the incorrect recommendation, it told me my office space was both larger than average for my home size as well as smaller than average for my home size. Both can't be true. I'm honestly not sure I trust the software, but at least my taxes are filed. For that confusing experience, I paid far too much. I will be looking for a different provider next year!!
One positive feature, however, was the ability to take a picture of my documents with my phone and import that way.
Written by a customer while visiting turbotax.intuit.com