Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,552 Reviews)
Rating breakdown 49,552 reviews
5 Stars
36,124
4 Stars
6,005
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is ok
on March 31, 2026
Posted by: JS2029LOVE
from California
Used Turbo Tax for years for several
years In 2024 was the worst tax year.
years In 2024 was the worst tax year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easier than last year
on March 31, 2026
Posted by: fire dude Dave
from illinois
I only sweared a couple of times. that's was at end for filing
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax a Frend for 10+ years
on March 31, 2026
Posted by: Magilla10
from Washington and Arizona
I've used TT desktop for more than years and it's been very good for putting all my info in and it's always been helpful.
This year I decided to just go directly to standard deduction since my income is very simple and TT online kept trying to have me put all my deductable expenses.
This year I decided to just go directly to standard deduction since my income is very simple and TT online kept trying to have me put all my deductable expenses.
There should be a way for TT to go directly to standard deduction with out any deviation, it would have taken about 20 minutes.
I should have stayed with the desktop version!!!
I should have stayed with the desktop version!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than H & R
on March 31, 2026
Posted by: Fanboy
from Illinois
This is the best deal for the family with W2s and take the standard deduction. All good
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like the program but getting expensive
on March 31, 2026
Posted by: Amc0716
from Fl
I’ve always used TurboTax and have always enjoyed it. However, it’s getting very expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is confusing
on March 31, 2026
Posted by: Yikes1958
from NY
It was confusing to do it myself. MUCH easier last year. I figured it out though, because I didn't want to pay extra money for help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used turbo tax for over 15 years.
on March 31, 2026
Posted by: JNienz
from Texas
Not all of our Income sources automatically filled into the application fields.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fidelity & Turbo Tax the Greatest!
on March 31, 2026
Posted by: Jrhayter
from Michigan
I used Turbo Tax provided with my Fidelity Investment Accounts and was extremely satisfied!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com