Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax makes filing taxes easy!
on March 31, 2026
Posted by: Rebel One
from Ohio
I have been using Turbo Tax for several years. It is very user friendly. This year was a challenge for me because I was debating whether to use the service, as I had a home sale and needed to report on my taxes.
I paid extra for Turbo Tax form for Capital Gains, but it was worth it. I was able to complete returns myself for less money.
I paid extra for Turbo Tax form for Capital Gains, but it was worth it. I was able to complete returns myself for less money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 31, 2026
Posted by: Zeropistol
from 8616 Tradescant Loop, Tradescant Loop
It was less painful than expected! Everything work!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Huh?
on March 31, 2026
Posted by: Lets go with Bob
from Illinois
Sadly disappointed in that after being in bed with you for DECADES -- look it up; you have the data -- that I had to buy a Windows 11 computer if I wanted to use the desktop version, despite my computer working just fine on Windows 10. I guess it sucks to be me! So I used your on-line version which doesn't resemble nor is as easy to use as historically, with my desktop version which is also cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on March 31, 2026
Posted by: Florbella27
from Florida
.Been using for years I love it I would recommend and have recommended
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
appreciate e-file
on March 31, 2026
Posted by: RickieA
from California
Experience was good. Appreciate the help when it was rejected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
April 15th Made Easy
on March 31, 2026
Posted by: SLM5476
from New York
My tax preparer of 12 years retired and the ease of TurboTax saved the day.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax USED TO be Awesome, Now It's Just Arogant
on March 31, 2026
Posted by: StillVeryTired
from exhaustion
they try to do too much stuff for me and aren't as transparent about potential entries as they should be.
For example they assume you'll take th standard deduction and in doing so they chose not to show questions about potentially deductable expenses.
For example they assume you'll take th standard deduction and in doing so they chose not to show questions about potentially deductable expenses.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Dee
on March 31, 2026
Posted by: MacMacleod
from Nevada
It was great will get my taxes done with you next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com