Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great software
on March 31, 2026
Posted by: Kshanka
from Charlotte, NC
Great support experience and ease of filing returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible interface
on March 31, 2026
Posted by: CPA123456789
from ma
Interface is horrible. No way to see forms, limited drop downs that are based on an assumed level of complexity of the form that was not accurate. Wasted 5 hours trying to just get to the various sections to input the data. I'm a CPA so it was maddening to know exactly where to put the information in the form and unable to get there because of your restricted interface. Turbotax used to be good, now not so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful!
on March 31, 2026
Posted by: Solsticeglo
from Nebraska
Quick and easy tool to get the job done! took 15 mins to complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo-Tax: Well worth the money
on March 31, 2026
Posted by: PapaBear48
from MA
The experience was quick, easy and to the point. Try it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Online Turbo Tax
on March 31, 2026
Posted by: 3 BWR
from Connecticut
1st Time online filing - easy to navigate after learning curve
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT EXPERIENCE USING TURBO TAX
on March 31, 2026
Posted by: SMBV
from NC
EASY TO USE AND IF YOU HAVE QUESTIONS ITS VERY EASY TO FIND ANSWERS.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax was good but experience wasn't great
on March 31, 2026
Posted by: UpsetCustomer4
from Georgia, ga
TurboTax. I am furious. The software glitched hard - kept showing health insurance questions even after I marked "yes, someone can claim me." It felt bad, i wasted hours wasted thinking that because glitch kept on showing that i need to fix the health insurance questions, and it felt like i wasted $188 down the drain on fees, and now i am going to be waiting for my return. This is not user error - it's bad code. I shouldn't need a premium support for my crypto, it didn't make sense, two stars because it eventually worked, so explaining that i was good. another thing is the review text box is horrendous, i can't type without erasing what i am typing.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I liked it very much
on March 31, 2026
Posted by: EH 62
from VA
I liked very much the explanation and help on the right side the screen.
Written by a customer while visiting turbotax.intuit.com