Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
I like the previous versions better.
on March 31, 2026
Posted by: stevesattic
from Arizona
Fairly easy to use, although I do not understand all of the tax form information. Also, I have been paying 1040-ES payments with Turbo Tax software for many years, but Turbo Tax did not flag these payments while I was filling out the 2025 forms. I had to bring this to Turbo Tax's attention and then had to go back and include these payments. Fortunately, your chat program was able to help me. Frankly, I thought your previous versions were easier to use and I felt that everything was covered more completely.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 31, 2026
Posted by: 3 Js
from Florida
Easy to use, can always go back to edit and check each section. Saves time when letting Turbo Tax pull the information from my financial information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax made it so easy!
on March 31, 2026
Posted by: JaniaFelix
from Nevada
Turbo tax made it so easy and convenient. Loved how quick it was
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problems from the start
on March 31, 2026
Posted by: Bill Wonka
from Oregon
Had problems from the start since TURBO Tax locked me out by upgrading everything to Windows11. I had to go out and buy another laptop! There was a real confusion of trying to enter 1099 MISC info without a 1099 MISC form. One of my downloads came down with an 8 in EIN where should have been a 6. I never found where I could preview and jump to actual pages like last year to visualize a page. Last year I could call free for support and this year there was a cost after I bought the product. Might as well take it to H&R Block when the costs add up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 31, 2026
Posted by: ErcFet
from California
Accurate, compatible features, interface, and support.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product
on March 31, 2026
Posted by: John_222222222222222222
from CA
The product is great, there are a few items it should know, where it gets confused - - the error handeling in the review section is not clear - and needs some work - everything else is great
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is nowhere near awesome. A candid review.
on March 31, 2026
Posted by: Thomas Drewenskus
from Washington
Not good software. Importing tax documents for dividends, interest, IRA distributions takes multiple attempts, and then the information is repeated multiple times in the software. To create the annualized AGI numbers you do not provide a worksheet with all of the line items, so I had to figure this out on my own. Not impresssed with TurboTax. And there was not even any mention of the $6000 Senior Credit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax can be used for people who work abroad
on March 31, 2026
Posted by: mljp42
from Foreign Country - JP
Appreciate the good UI/UX and the side panel is helpful to understand various fields.
The warnings and examples are also very useful.
The amendment feature is great.
One thing, filing as someone living abroad, it gets a bit confusing how to make sure I only get Foreign Tax Credits, and ensure Form 2555 (Foreign Earned Income Exclusion) is not filed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com