Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,554 Reviews)
Rating breakdown 49,554 reviews
5 Stars
36,125
4 Stars
6,006
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax is ok
on March 30, 2026
Posted by: turbotax tommmmmm
from texas
entering in my stocks and options is so painful and my 1099-B does not have the correct cost basis. took me 6 hours to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Capital Loss Carryover Missing from 2025 Return
on March 30, 2026
Posted by: kpvm
from fl
Took hours on the phone and researching myself to find my Capital loss carryover was not showing up on the 2025 return. Had to Amend my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on March 30, 2026
Posted by: Jakeyy
from CT
It was good. Walked me through each step. I really liked how there was no bug issues with the site while filling.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This year they messed up the program.
on March 30, 2026
Posted by: Funghauser
from NV
I have used TurboTax for many years and had more trouble with this version than in all the years combined. It had errors which made me go back over things several times. It made me repeat many steps. It was very frustrating. It even said I tried but didn’t successfully use TurboTax last year. I did use it successfully!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Awesome!
on March 30, 2026
Posted by: tbhda
from Texas
Excellent Services! Clear navigations and explanations during filing process!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive, only increasing
on March 30, 2026
Posted by: nw96
from Maine
Cost sucks, will be switching to a free file app next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on March 30, 2026
Posted by: Weallpaytaxesright
from MA
easy format, relatively quick, updated, refreshed with my info
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 30, 2026
Posted by: Lexi79
from New york
Working with turbo tax for multiple years has been great
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com