Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
CRASHES TOO OFTEN
on March 30, 2026
Posted by: locolocal
from CA
TURBOTAX CRASHED WAY TOO OFTEN!!!
TURBOTAX IS DIFFICULT TO NAVIGATE THRU
TURBOTAX HAS BECOME TOO FLUFFY
TURBOTAX IS DIFFICULT TO NAVIGATE THRU
TURBOTAX HAS BECOME TOO FLUFFY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax does a good job covering everything.
on March 30, 2026
Posted by: Govs share
from Colorado
I have used Turbo Tax for quite some time. This year it seems to be much more difficult to use. I could not transfer 2024 information to current year. It was more difficult to move from item to item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax should refund me half of my money
on March 30, 2026
Posted by: glad I am done
from FL
I don't feel it is fair for me to pay $320 to file three returns. Usually I buy it and do all three but I need a new computer to load turbo tax. will do for next year. I think you should refund me half of my money i didn't realize till you start it that the online you could only do one return not fair I have been a customer for almost 10 years
it made me set up separate emails and phone numbers for each return didn't know till you start
it made me set up separate emails and phone numbers for each return didn't know till you start
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax gets it done right!
on March 30, 2026
Posted by: Wheels 46
from WI
It was accurate but frustratingly repetitive at times. The interface was slow to respond at times, as well. The information, however, was to the point and very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 30, 2026
Posted by: Breeze Turbo Tax
from Florida
I am so happy,, it was easy and saved me so much money!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on March 30, 2026
Posted by: Anonymous
from Al
Everything I needed was accessible. It was not complicated to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use it every year - and it's even better now
on March 30, 2026
Posted by: SuperChargedAuburn
from Georgia
Easy to navigate and find what I'm looking for. Great hints at things to check and complete. Got me done in no time with some fairly complicated entries.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
still decent but deceptive practices to upcharge
on March 30, 2026
Posted by: MaxFab
from NH
The interface continues to become less intuitive but what bothers me the most is the constant upcharges the software tries to get me to agree to and deceptive and sometimes hidden direction it takes m own
Written by a customer while visiting turbotax.intuit.com