Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,554 Reviews)
Rating breakdown 49,554 reviews
5 Stars
36,125
4 Stars
6,006
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
On-Line Turbo Tax is exceptional
on March 30, 2026
Posted by: Iukapicker
from Mississippi
I thoroughly enjoyed using TurboTax On-Line. It was easy from the beginning to the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Way to File!
on March 30, 2026
Posted by: DP1961
from IA
Turbo Tax is extremely accurate and easy to use. If you have the information you need, it is a breeze!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
CRASHES TOO OFTEN
on March 30, 2026
Posted by: locolocal
from CA
TURBOTAX CRASHED WAY TOO OFTEN!!!
TURBOTAX IS DIFFICULT TO NAVIGATE THRU
TURBOTAX HAS BECOME TOO FLUFFY
TURBOTAX IS DIFFICULT TO NAVIGATE THRU
TURBOTAX HAS BECOME TOO FLUFFY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax does a good job covering everything.
on March 30, 2026
Posted by: Govs share
from Colorado
I have used Turbo Tax for quite some time. This year it seems to be much more difficult to use. I could not transfer 2024 information to current year. It was more difficult to move from item to item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax should refund me half of my money
on March 30, 2026
Posted by: glad I am done
from FL
I don't feel it is fair for me to pay $320 to file three returns. Usually I buy it and do all three but I need a new computer to load turbo tax. will do for next year. I think you should refund me half of my money i didn't realize till you start it that the online you could only do one return not fair I have been a customer for almost 10 years
it made me set up separate emails and phone numbers for each return didn't know till you start
it made me set up separate emails and phone numbers for each return didn't know till you start
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax gets it done right!
on March 30, 2026
Posted by: Wheels 46
from WI
It was accurate but frustratingly repetitive at times. The interface was slow to respond at times, as well. The information, however, was to the point and very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 30, 2026
Posted by: Breeze Turbo Tax
from Florida
I am so happy,, it was easy and saved me so much money!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on March 30, 2026
Posted by: Anonymous
from Al
Everything I needed was accessible. It was not complicated to navigate.
Written by a customer while visiting turbotax.intuit.com