Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax Sold Out
on March 30, 2026
Posted by: Tolbowl
from California
I was disappointed with my experience this year, compared to previous years, I felt like there were slimy upselling tactics aimed at scaring you into paying higher fees. Taxes are a mandatory, sometimes confusing, and anxiety inducing experience, and they prayed on that to get more $$ from people. I also thought the cringy product placements (get a refund or GET A REFUND WITH CREDIT KLARNA) made me have less trust in the product overall.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
trouble following details
on March 30, 2026
Posted by: easter bunny birth
from washington
final return seems right, had some trouble following directions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not so user friendly
on March 30, 2026
Posted by: Cat358
from Michigan
I found this year's interface not as user friendly as in the past. I kept seeing "needs review" on my 1099s, until I finally determined that somehow there was several duplicate 1099s. It took me twice as long to complete the return as was estimated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes suck
on March 30, 2026
Posted by: Refuseing
from TN
Taxes stink accuracy compatibility features INTERFACE SUPPORT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great for basic returns
on March 30, 2026
Posted by: Z5torm
from washington
The standard version provides valuable guides to questions throughout the forms, but I find that googling my questions gives more accurate answers from other communities, whereas Turbo's AI generated answers are too generic. I also found the Schedule K1 section very confusing, asking to fill fields that are not available on the forms provided by various companies. I think that as your needs become expansive, it may be best to pay more to have the returns done by an expert. Turbo Tax is set up very efficiently for standard returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax works...
on March 30, 2026
Posted by: TriumphGolfer
from CA
Ease of use and ability to interface with financial institutions. Overall a very simple effort, though had an issue with transmit from Microsoft Edge, had to switch over to Chrome??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
On-Line Turbo Tax is exceptional
on March 30, 2026
Posted by: Iukapicker
from Mississippi
I thoroughly enjoyed using TurboTax On-Line. It was easy from the beginning to the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Way to File!
on March 30, 2026
Posted by: DP1961
from IA
Turbo Tax is extremely accurate and easy to use. If you have the information you need, it is a breeze!
Written by a customer while visiting turbotax.intuit.com