Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,632 Reviews)
Rating breakdown 49,632 reviews
5 Stars
36,164
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It Seemed More Difficult This Year
on March 30, 2026
Posted by: John in Ft Collins
from Colorado
I found TurboTax more difficult to use this year than in all the previous years that I've used it. Much of the process seemed repetitive and more cumbersome to enter data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I use it because I have to, not because I want to
on March 30, 2026
Posted by: Ash_the_ace
from CA
Extremely expensive product - and the constant upselling of add on services gets to be exhausting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on March 30, 2026
Posted by: Primrose02
from 2202 Archie Weigel Lane
It takes time to finish because the program gives different results at times other than how you started.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax is awful
on March 30, 2026
Posted by: EHA67
from New York
I tried for 2 hours to change apply refund to get refund and it wouldn't change- refuse to pay for help to do something that turbo tax should do- very dissatisfied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax-The Necessary evil!
on March 30, 2026
Posted by: Clutch and Crash
from Littleton Colorado
Did not use Support Services. Taxes keep getting more and more involved, so time required keeps growing. Would not be able to file myself without Turbo tax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Still glitches with QuickBooks compatability
on March 30, 2026
Posted by: AspenJill
from Colorado
Still crazy how not all the right info is captured between TurboTax and QuickBooks when they are owned by the same company, InTuit. This year's attempt was even worse, as it lost all of my financial institution connections in QuickBooks while doing my tax return import and I had to re-enter my entire business expense list by hand. Not sure I will use TurboTax next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Doing Taxes Myself
on March 30, 2026
Posted by: Elizabeth1059
from Vermont
First time using TurboTax, and I'm really glad we switched over. It took a while, but now that I've used it, it'll be much easier and faster the next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NIce tool
on March 30, 2026
Posted by: QingM
from ma
Easy and clear to follow every step, all the information entered by following the instruction. The final review is very nice to put you at ease.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com