Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,632 Reviews)
Rating breakdown 49,632 reviews
5 Stars
36,164
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Estimated payment was hidden
on March 30, 2026
Posted by: TimDubUS
from William B. Travis Building, 1701 Congress Ave
I'm not satisfied much with TurboTax not showing where to enter my advanced payment. It really drove me crazy. Fortunately there is TurboTax AI assistant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst year ever...
on March 30, 2026
Posted by: 43JS3
from CA
Very confusing. Auto uploading of 1099's was very unhelpful...never again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on March 30, 2026
Posted by: max1976
from Florida
Turbo Tax is awesome and I really love it a lot. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Experienced Problems
on March 30, 2026
Posted by: MACPILOT
from Florida
Could not get info to load from my 2024 return. Didn't like the new formats, prefer the format in the 2024 TurboTax which was easier to work with. Requested RMD on retirement account paid from 401K accounts (for values I had to contact my account manager).
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on March 30, 2026
Posted by: Pat 85
from Connecticut
I always enjoy using Turbotax since they started the company. Paper and pencil went out the door and Turbo Tax came in!
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on March 30, 2026
Posted by: stacicard
from OR
It was easy and much cheaper than our last accountant.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to hear that our pricing hit the mark for you. We believe top-tier tax prep shouldn’t come with a premium price tag, and we’re happy to have helped you keep more of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is great
on March 30, 2026
Posted by: JGood316
from OK
It was a simple and great experience. Accurate, compatible, with features, an interface with lots of support. I will use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Increase my refund by over 15%
on March 30, 2026
Posted by: Mlm2026
from Arizona
TurboTax rocks they made it easy and fast and maximize my i my refund by more than 15%. That's amazing thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com