Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,554 Reviews)
Rating breakdown 49,554 reviews
5 Stars
36,125
4 Stars
6,006
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax is hard to navigate!
on March 30, 2026
Posted by: Jamie 256
from New York
It has been awful! After 20 plus years of TT, I will not be back. Every time I want to review something, I have to page through 27 other questions that were irrelevant the first time through.(still are irrelevant) How about making available an option to remove any question that I know is not a part of my fiscal year tax information? As much as I resent taxes, Turbo Tax makes it an excruciating experience.
The price is obscenely too expensive.
The price is obscenely too expensive.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
filing costs?
on March 30, 2026
Posted by: lisse4
from rhode island
unclear subscription costs. way too expensive. next time im going to file in person
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Estimated payment was hidden
on March 30, 2026
Posted by: TimDubUS
from William B. Travis Building, 1701 Congress Ave
I'm not satisfied much with TurboTax not showing where to enter my advanced payment. It really drove me crazy. Fortunately there is TurboTax AI assistant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst year ever...
on March 30, 2026
Posted by: 43JS3
from CA
Very confusing. Auto uploading of 1099's was very unhelpful...never again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on March 30, 2026
Posted by: max1976
from Florida
Turbo Tax is awesome and I really love it a lot. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Experienced Problems
on March 30, 2026
Posted by: MACPILOT
from Florida
Could not get info to load from my 2024 return. Didn't like the new formats, prefer the format in the 2024 TurboTax which was easier to work with. Requested RMD on retirement account paid from 401K accounts (for values I had to contact my account manager).
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on March 30, 2026
Posted by: Pat 85
from Connecticut
I always enjoy using Turbotax since they started the company. Paper and pencil went out the door and Turbo Tax came in!
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on March 30, 2026
Posted by: stacicard
from OR
It was easy and much cheaper than our last accountant.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to hear that our pricing hit the mark for you. We believe top-tier tax prep shouldn’t come with a premium price tag, and we’re happy to have helped you keep more of your money.
Written by a customer while visiting turbotax.intuit.com