Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,554 Reviews)
Rating breakdown 49,554 reviews
5 Stars
36,125
4 Stars
6,006
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
2025 TurboTax was very difficult to use
on March 30, 2026
Posted by: thurlow
from 21 Thurlow Road, Thurlow rd
terrible experience .. esp after the ease of filing 2024.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks
on March 30, 2026
Posted by: Kens2025
from FL
The IPPIN portion was a bit dicey as was some places to find specific topics but overall good. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 30, 2026
Posted by: Therese0021
from Pennsylvania
I feel confident ht I have been offered all possible deduction ideas with Turbo Tax. Plus, it is easy to complete.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The IRS is getting too nosey
on March 30, 2026
Posted by: manzie49
from MI
I have used Turbo Tax for years now. This year was the worst for answering questions. The IRS asked way too many questionable questions about our lives. It looked like they were trying to catch you doing something wrong or if you were legal citizen. So, I continued on with this form, and I see questions like "Nickname" and what State I'm located in. Who cares what my Nickname or what state I live in is other than some political party .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well done TurboTax!
on March 30, 2026
Posted by: axrcer
from Virginia
Logical, intuitive, user friendly, comprehensive yet easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing easy!
on March 30, 2026
Posted by: Jim471
from Florida
I have been a TurboTax client for years. It has simplified my tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced
on March 30, 2026
Posted by: PAtax12121212
from Pennsylvania
Insane to charge $165 to file & "Free" option is useless!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes tax time easy!
on March 30, 2026
Posted by: BY26
from Wyoming
Always helpful and quick. I appreciate the options for expert help
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com