Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,554 Reviews)
Rating breakdown 49,554 reviews
5 Stars
36,125
4 Stars
6,006
3 Stars
2,809
2 Stars
1,790
1 Star
2,824
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Will not use nexy year unless it is improved.
on March 29, 2026
Posted by: RalphEli
from Texas
More complicated than prior years and very confusing to follow
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AND FLAWLESS
on March 29, 2026
Posted by: WILD IRISH
from TX
VERY EASY TO USE AND FILE. THE INTERFACE IS FLAWLESS
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is OK
on March 29, 2026
Posted by: CONNIE AND STEPHEN
from GA
I AM A RETIRED TAX PREPARER AND HAVE USED INTUIT PRODUCTS FOR YEARS.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No that awesome
on March 29, 2026
Posted by: mat79
from California
It was much harder to find the preview feature. You changed the design. And I was stuck in an infinite loop when checking the sales of stocks. I had to delete the entry and insert the form one more time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
bad
on March 29, 2026
Posted by: jasper 123
from california
Espp with demerged stock cant be handled by software
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use but not good for option trader.
on March 29, 2026
Posted by: Anonymous
from California
Easy to use except the 1099-B part.
I have many sell put transactions and I have to adjust/confirm them manually one by one just because the cose basis is 0. I need a batch confirm button.
I have many sell put transactions and I have to adjust/confirm them manually one by one just because the cose basis is 0. I need a batch confirm button.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IMPROVEMENTS
on March 30, 2026
Posted by: JEANGER
from MARYLAND
I PREFER VISIBILITY OF AVAILABLE SUBSECTIONS FOR EACH CATEGORY.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Issues with details on form
on March 30, 2026
Posted by: 2025 filing form ddetails
from iN
The only issue i had is when Turbo needed more details and it went to the IRS form but it was hard to understand what was needed and had to edit if a mistake was made.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com