Experience decent but getting worse. Also dislike all the progressively added-on refund fees. It also failed to automatically bring up previous year activity. Made some costly omissions. Some summaries of data entered do not show data, appearing as if you didn't enter data. Software use much more mistake prone now.
We have used your program for over 10 years. It is so easy to follow and the help is exceptional. Love that we can work on our taxes at our own pace. Thank you!