Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Lots of fees
on January 27, 2026
Posted by: Liitlegnome
from California
To many fees and upsale. Smooth process but no longer a way I will do taxes next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NICE
on January 27, 2026
Posted by: TYOHMY
from TEXAS
EASY TO NAVIGATE, FAST AND ACCURATE. WILL USE AGAIN NEXT SEASON
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 27, 2026
Posted by: Mrs Robinson
from Kansas
1. Easy to understand and complete
2. Committed to safe use of program
3. Referring to friends
2. Committed to safe use of program
3. Referring to friends
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service!
on January 27, 2026
Posted by: CAE3
from Maryland
A live expert was able to answer my questions quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 27, 2026
Posted by: The Great Mem
from Tennessee
Thank you for all the features that were added this year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and Easy to Use
on January 27, 2026
Posted by: rah132
from New Jersey
Generally, TurboTax is a well-organized and easy-to-use system. Several weaknesses:
(1) If you upload documents to TurboTax, it will sometimes ask you for the same document twice and double up on the numbers.
(2) If you have used TurboTax for the prior tax year, TurboTax does not do a reasonableness check of this year versus the prior year, so if you leave an item out it will not alert you that it was present in the prior year.
(1) If you upload documents to TurboTax, it will sometimes ask you for the same document twice and double up on the numbers.
(2) If you have used TurboTax for the prior tax year, TurboTax does not do a reasonableness check of this year versus the prior year, so if you leave an item out it will not alert you that it was present in the prior year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax service
on January 27, 2026
Posted by: Nikita col
from New york
Fast , easy to use will use again next year. Highly recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on January 27, 2026
Posted by: Kate 1577892
from MT
Good job this is a great app. Helped me get it all done fast.
Written by a customer while visiting turbotax.intuit.com