Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax needs more work
on March 29, 2026
Posted by: Don15626
from PA
It was a real pain to enter and check and re-check data from financial institutions.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you turbo tax
on March 29, 2026
Posted by: Chelywely
from 491 Division St., 1
very good with giving advise for expenses when you are a home owner. For the past 3 years I have owed thousands but I finally got a return this year. it is nice doing it yourself knowing you are not getting scammed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Supportive
on March 29, 2026
Posted by: andreww16001
from Texas
AI really helped out with my tax return as I navigated both my personal and business returns with income, expenses, and deductions with ease
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
expensive
on March 29, 2026
Posted by: mgkg
from pa
charge to much with fees for me to do my own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Keep Coming Back to Turbo Tax
on March 29, 2026
Posted by: CajunQueen71
from Florida
Turbo Tax was quick and very easy to use and navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Clean Interface
on March 29, 2026
Posted by: SamB83
from Beaverton, OR
All interfaces were intuitive and easy to work with
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
They Own the market and useability is falling
on March 29, 2026
Posted by: WXYZ1234234thm
from MI
I miss being able to tag sections i need to go back to. There used to be flag icons. You sneak in expert version that doubles the price with misleading content. When you type in a question to see where to enter in some form the reply pops up on the left and tells you some section where that topic can be located. The instructions do not align with the sections on the right. Why the heck aren't they hot spotted to let user select the link to go to the place you are looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so awesome
on March 29, 2026
Posted by: nsmitty1313
from Georgia
Very easy to use. Made the experience so much better.
Written by a customer while visiting turbotax.intuit.com