Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
integration issues with partners
on March 29, 2026
Posted by: kabalasu
from 40037 Fremont Boulevard APT 405
OCR Reading could have been better.Turbotax was not able to pull previous year tax return which I filed through turbotax desktop. It didnt work even after I uploaded .tax file. W2 syncing from ultipro pay website was not working. integrations with famous providers like coinbase or metamask wasnt working.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some issue
on March 29, 2026
Posted by: HuddyBuddy77
from florida
Kwesi was very helpful and friendly. Resolved our issue. Kept asking us to review one section and would not let us proceed. Kwesi had a way around it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good experience, but expensive
on March 29, 2026
Posted by: koolwat3r
from Nebraska
Overall turbotax is always an easy experience. The problem with turbotax is the price. I could understand the price if I was sitting with a tax preparer or CPA, but it shouldn't be nearly $200 to file one's own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax made it easy
on March 29, 2026
Posted by: Sanjay23
from Alabama, AL
Turbotax is my first tax return website that did not make it a pain to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on March 29, 2026
Posted by: REVA15
from oregon
always easy. Takes a little time to get through everything, but I feel like I am getting the most bang for my buck.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is quick and easy
on March 29, 2026
Posted by: CFeuling
from WI
Easy to install and use, walks you through the process and all necessary steps.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Awesome
on March 29, 2026
Posted by: Mochidog
from Alaska
I have been using TurboTax for about five years . It has been a great aid for me. It keeps me on the track
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Feedback
on March 29, 2026
Posted by: DanEkan
from NJ
Too many redundant questions and way tooexpensive,
Written by a customer while visiting turbotax.intuit.com