Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
VERY EASY TO USE
on March 29, 2026
Posted by: BO Z
from CA
VERY EASY TO USE. IMPORTING DOCUMENTS INSTEAD OF TYPING IS GREAT
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on March 29, 2026
Posted by: Mary88888
from TX
Easy to use and good interface. I used it last year and will use it again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax walkthrough
on March 29, 2026
Posted by: Euli
from Florida
Was a little more difficult with the IP Pin, verification and recheck the steps. I get but it was more difficult I thought.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
review
on March 29, 2026
Posted by: dhship
from SC
Was a little difficult to move my last years return over. The rest was fairly simple,
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Tool for Self-Filers
on March 29, 2026
Posted by: eggadigga
from new jersey
The product is very intuitive and for the most part easy for filers with a W-2. There are some problems with accuracy. When submitting 1099's for stocks and cryptocurrency, it failed to accurately gather totals gains and losses. Otherwise, I do like the suggestions that the tool offers along the way to further maximize the return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very helpful, slightly manipulative
on March 29, 2026
Posted by: Anonymous
from Kentucky
TurboTax was extremely helpful, with an easy-to-use and highly intuitive interface that helped me through even my unusually-complicated situation this year. Some minor accuracy issues in the auto-fill, though, and an "optional" request for data where it was difficult to find how to say "no."
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 29, 2026
Posted by: Abold
from Tx
It was easy and great to use i enjoy the experience every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Meh
on March 29, 2026
Posted by: Turbo20250010000000000
from Ut
Cost me about the same as having a professional file for me. Will most likely have a professional do it next year. There are several unnecessary steps and confirmations that take a ton of time as well.
Written by a customer while visiting turbotax.intuit.com