Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,556 Reviews)
Rating breakdown 49,556 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,809
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Lacking in historical data
on March 29, 2026
Posted by: KGJ33
from WA
Overall process was fine, but for some reason you do not have my 2024 tax return...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax ONLINE sucks because you can't see FORMS
on March 29, 2026
Posted by: WatermanAndy
from Floridia
TurboTax ONLINE sucks.... because you can't see your FORMS until you print / save the completed return. NO WAY to edit in FORMS as I could with Desktop. I found NO advantage to using the ONLINE, and annoyed by having to log back in between my "breaks" between answering too many QUESTIONS. And it did not ask me about my pre-paid Estimated Tax payments. I had to FIND where to enter the $ 100,000 I already had paid in. ...In TurboTax Online, you cannot enter or edit your tax return directly in Form view. The program guides you through a question-based interview to ensure accurate data entry.
If you are using TurboTax Desktop, you can switch to Form view by clicking the Forms mode button, usually found at the top or side. This lets you view and edit tax forms directly.
For TurboTax Online, you'll need to enter information through the provided questions and sections, as direct form editing is not supported.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
RMD info is a son of a gun
on March 29, 2026
Posted by: DLB34
from MI
everything was fine except for the RMD section. Where the heck is th RMD info on my tax documents.. Turns out you have to do your own math which is very frustrating. I'm still not sure if it was done correctly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy filing
on March 29, 2026
Posted by: Omcl
from Florida
Filing with Turbo Tax was fast and Easy with Step by Step instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pricing vs Time
on March 29, 2026
Posted by: kehare
from VA
Not great on speed, this should be less than an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
only ok
on March 29, 2026
Posted by: paula1953
from FL
Not as user friendly as in the past. that is all i have to say.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy to Use
on March 29, 2026
Posted by: KKarimi
from New Jersey
I have been using TurboTax for years. It is easy to use and seems to be very accurate. It does ask all the right questions and makes reasonable recommendations.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on March 29, 2026
Posted by: Kate0347
from GA
TurboTax was incredibly easy and fast. Even with multiple W2's and other tax forms, I was completely done filing within an hour. They don't charge you an arm and a leg, and you can use your federal refund as a payment option.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com