Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,556 Reviews)
Rating breakdown 49,556 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,809
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and Easy
on March 28, 2026
Posted by: Jasafi
from Texas
Very user friendly and accurate and easy to file just log into your credit card and checking acct and it calculates everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Taxc is the best product for filing taxes
on March 28, 2026
Posted by: DuganHoward
from California
I have always found TurboTax accurate and easy to use for over 20 years with no problems.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file, no fuss
on March 28, 2026
Posted by: Sshastri
from Tx
I have been filing with Turbo tax for past 5 years, it is getting better each year. The prompts were so easy to understand, it provides with maximum deductibles available to choose from. It gives better tax returns than its competetive peers.
I like how these guys are getting better each year
I like how these guys are getting better each year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Errors in the Program
on March 28, 2026
Posted by: Maksim Mazurau
from NY
Your software contains a serious error. I attempted to retrieve my Adjusted Gross Income (AGI) from last year's Form 1040-X to cross-reference it with my new tax return. The program suggests taking this figure from Line 1, Column A; however, the *adjusted* amount is actually located in Column C. This discrepancy could result in the IRS rejecting my return and causing delays in filing. I paid $170 for this software and nearly made a critical mistake.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Many issues for 2025 with Online Version
on March 28, 2026
Posted by: I_Loathe_Taxes
from iowa
had issues with Turbo Tax not recognizing we EFiled for 2024
had issues finding where to enter Iowa 529 info on the state filing
had issues when trying to import data from Wells Fargo and importing my W2
had issues finding where to enter Iowa 529 info on the state filing
had issues when trying to import data from Wells Fargo and importing my W2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax needs improvement
on March 28, 2026
Posted by: Arcastle
from California
I created duplicate form for a rental property and it was very difficult to delete it.
Also, on form 568 California LLC it kept asking about inventory and I do not carry inventory so I left it blank. in the review it gave me some errors saying that I cannot leave the inventory amount blank so I put a 0; then it gave me an error because that line cannot blank or zero so I ended up puting a 1. A BIG WASTE OF TIME FOR SOMETING SIMPLE.
Also, on form 568 California LLC it kept asking about inventory and I do not carry inventory so I left it blank. in the review it gave me some errors saying that I cannot leave the inventory amount blank so I put a 0; then it gave me an error because that line cannot blank or zero so I ended up puting a 1. A BIG WASTE OF TIME FOR SOMETING SIMPLE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Navigation
on March 28, 2026
Posted by: Kou24
from NJ
It was helpful to navigate through the process. I could work on my returns at any time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on March 28, 2026
Posted by: Sabitri
from va
very easy to use. No experience needed. It is very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com