Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
VERY EASY TOO NAVIGATE.
on March 28, 2026
Posted by: quiTEEtEE
from CALIFORNIA
SYSTEM WAS VERY EASY TO NAVIGATE. VERY USER FRIENDLY
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth experience with TurboTax
on March 28, 2026
Posted by: gtSasha
from GA
The experience was very smooth. The user interface was intuitive and explanations were clear.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Used To Be Better
on March 28, 2026
Posted by: Dave680
from Ohio
I was looped thru the same questions multiple times. When trying to edit our Food Delivery (1099-NEC) information, it only allowed you to link to Uber Eats...we do Door Dash. So I had to enter a new business (instead of editing the existing one). Then the website thought I had TWO food delivery jobs...one with $0 income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful and quick
on March 28, 2026
Posted by: needname
from Az
Mostly easy, Quick and helpful. but should not make you enter long review
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo
on March 28, 2026
Posted by: cpmg
from IL
Did not enjoy this experience, the information was not easy to follow. the titles where not always accurate for the 1099's was looking for, had to search.
The payment options where not clear. The payment method for direct deposit was not seen until click on other places. Probably will not use again.
The payment options where not clear. The payment method for direct deposit was not seen until click on other places. Probably will not use again.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use!
on March 28, 2026
Posted by: PHam23
from Iowa
TurboTax is easy to use! It's great how they walk you through each step!
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
CAN'T GO WRONG WITH TURBO TAX
on March 28, 2026
Posted by: FACE 10
from OKLAHOMA
I LOVE DOING MY TAXES WITH TURBO TAX. THE ONLY TO GO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on March 28, 2026
Posted by: Vic3316
from Florida
Very easy been using turbo tax for years , definitely give it a try it’s very easy to use
Written by a customer while visiting turbotax.intuit.com