Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Like the service for tax return.
on March 28, 2026
Posted by: Bingping
from ca
Customer support is fast and professional. Live agent get connected without long waiting time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unhappy Customer
on March 28, 2026
Posted by: TaxTired26
from Washington, DC
Go through the entire process...and then get charged an extra amount because you have one other form that is "not included" in the cheaper version. Also, at that point, you are not utilizing any of the perks of paying for the "premium" option because...you already finished your taxes. Sneaky and not worth it. Also, my screen for payment did not show this increase, only the receipt. There has to be a better way than Turbo Tax!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is really turbo
on March 28, 2026
Posted by: SergK
from OR
Used it for 6 years and very satisfied. very recommended
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on March 28, 2026
Posted by: mokandel
from AZ
It looks like OK. It checks double for any mistakes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use!
on March 28, 2026
Posted by: ThuyB
from CA
Easy and convenient. Took me only less than 2hrs to file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax preparation product!
on March 28, 2026
Posted by: LPeros
from California, CA
Love the clear instructions every step of the way. Also like the popup support throughout the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
That was easy
on March 28, 2026
Posted by: Labrat77
from ME
Ive used TurboTax for many years.. and no never got a discount :) This is a very user friendly program and I have save lots of money by doing my taxes online with TurboTax. Had to file an amendment and even that was super easy. Thanks
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great for multi-state filing
on March 28, 2026
Posted by: Manny1088
from Indiana
TurboTax walked me through a very complex tax situation. My wife and I live in different states, and earned income in 3 states. It took me a few hours to file but I would not have been able to do it without TurboTax.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com