Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
areas of improvement
on March 28, 2026
Posted by: justusandnoah
from illinois
areas were hard to understand without having the i button for information or the learn more option
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is user friendly
on March 28, 2026
Posted by: Buboy
from NC
Customer support is very helpful, she navigated me clearly and patiently through the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 28, 2026
Posted by: tanksrule100
from tennessee
accuracy great, fantastic, good, liked, excerllent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo review
on March 28, 2026
Posted by: Fly76
from Michigan
I was not able to load the updates, possible problem with security program. Also had to go back and re-enter payments made to both state and Federal tax 1040ES. for some reason it did not come up as part of the normal program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to do your taxes
on March 28, 2026
Posted by: Boutilier
from California
I've been using Turbo Tax several years now. I find easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turubotax is Awesome!
on March 28, 2026
Posted by: mrk135783
from GA
Awesome! I have been filing using turbo tax since 11 years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Easy and Help but not Flawless
on March 28, 2026
Posted by: MJM98
from Arizona
This was my first time using TurboTax in many years (H&R Block was free and/or affordable to veterans for a time). I did find entering and importing data to be very easy and explanations and information about filing requirements very helpful. The only reason I did not rate this product as a 5 is because it would not allow me to finalize and e-file my Arizona state taxes as a result of a requirement to include the payor name for out-of-sate municipal bond interest. As a result of the inability to include this information though TurboTax I was unable to e-file and required to print and mail my return and by check. Seems like it would be an easy fix for TurboTax to include an option to include the information.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Difficulty with data entry
on March 28, 2026
Posted by: NMfiler2025
from New Mexico
Difficulty in getting page to advance to add additional information to investment and itemized deduction page. The pull down slide on the right side of the page was often not visible. This made having to exit and enter the program repeatedly. Very time consuming. Please fix this.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com