Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Awesome for Filing!
on January 27, 2026
Posted by: Kait_caruso
from Middletown, DE
TurboTax made filing my taxes quick and stress-free. The step-by-step guidance was easy to follow, and I felt confident that everything was accurate. I appreciated how it explained things clearly and caught deductions I might have missed. Definitely a reliable and convenient option for tax season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is extremely user friendly
on January 27, 2026
Posted by: Lisamba
from Oregon
Easy to navigate, makes the process pretty painless. Except for the part where you have to pay the taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
every year more asks to pay turbotax more money
on January 27, 2026
Posted by: 69nice
from Texas
It's ridiculous we have to pay this much money to file our federal tax return and it's ridiculous that I had to continue to decline extra crap that I didn't need to file our federal tax return. And the website is buggy too. (In chrome browser)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 27, 2026
Posted by: betflipfox
from Iowa, IA
Very easy to file, information pulls in from previous year, if you have questions, explanations are available and easy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works well
on January 27, 2026
Posted by: 154GLASS
from 612 ROOSEVELT ST.
worked easy makes it painless affordability ......
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Would have expected better
on January 27, 2026
Posted by: ConSenCit
from Florida
In past years, I have had no problem with TurboTax! This year, went the same route and found that Turbo Tax no longer works with Windows 10; basically, after opening same, I was ripped off for $50.00. Was informed that I could use the free program!!! Many small issues but, the biggest ones were extremely fustrating: should tell you about the PIN requirement prior to beginning the process (so that it could be in hand); not working with slower speed internet services (to download); changing the informational formate from past years to today's program which left an old a scratching hio head; Wouldn't reccommend this if you are over 65 years of age...addressed other program issues with TurboTax that I hope you do not encounter...I almost forgot; this entire system is set up using a working cell phone; nextto impossible withy a hom landline.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Stuff
on January 27, 2026
Posted by: RwB1950
from Utah
It was very good at guiding you and gathering your information.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Gizmopotito
from Miami, Fl
Have been using Turbo Tax for many years without any issues.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com