Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax rocks
on March 28, 2026
Posted by: Matt198789
from Michigan
Excellent ease of use. Great product. Would definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use
on March 28, 2026
Posted by: MaggieCorina
from NC
Liked the ability to ask questions and get helpful feedback with answers.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nakita is awesome!
on March 28, 2026
Posted by: Nakita123
from Utah
Nakita Cusich was fantastic to work with. She was patient, kind, and took the time to understand my situation. She made the process smooth and ensured everything was handled correctly. I truly appreciate her help and professionalism. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on March 28, 2026
Posted by: Jerry20260328
from California
The entire experience is smooth and easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on March 28, 2026
Posted by: Bryson57
from OHIO
I have been using Turbotax for 15 years and couldn't be happier with this product. It makes filing federal and state taxes a breeze and saves me so much time compared to prior years of doing my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've used TurboTax since 2022. It keeps getting fa
on March 28, 2026
Posted by: FreelancePro
from Oregon
I've used TurboTax since 2022. It keeps getting faster and easier to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax is great
on March 28, 2026
Posted by: Peppe2012
from South Carolina
Easy to use and your survey requires to much information.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Time Turbo User!
on March 28, 2026
Posted by: riverjordan
from Texas
Good experience for the first time. Questions were slightly confusing on some sections
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com